PRIVACY POLICY
This Privacy Policy explains how Sachin Sen, through www.sachinsen.com, collects, uses and handles personal information when visitors browse the website or purchase digital products
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information you provide, such as your name, email address, order details, and transaction status.
When visitors browse our website, certain technical and usage information may be collected automatically, depending on the website's features and settings. This may include browser and device information, pages visited, session activity, and approximate location, such as country or region.
When a customer makes a purchase, information necessary to process the order, manage the transaction, and provide access to purchased digital products may also be processed by the relevant service providers.
The information collected may vary depending on how the website is used and the services available at the time.
2. How We Use Your Information
Information may be used to:
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Process and manage orders.
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Provide access to purchased digital sheet music and MIDI files.
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Respond to questions and provide customer support.
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Maintain website security and prevent fraudulent transactions.
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Maintain business records and comply with applicable legal obligations.
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Improve the performance and operation of our website.
3. Payments
Payments are processed through the payment methods offered at checkout, which may include PayPal.
Payment providers handle payment information in accordance with their own privacy policies and applicable requirements. Please consult the relevant payment provider for details about its handling of payment information.
4. Website Hosting and Third-Party Services
Our website is hosted and operated using Wix. Information may be processed by Wix and other service providers where necessary to operate the website, process orders, deliver digital products, maintain security and provide customer support.
These providers may process information in accordance with their own policies and applicable laws
5. Cookies and Technical Information
Our website may use cookies and similar technologies to support essential website functions, maintain security, remember preferences, and understand how visitors interact with the website.
The use of these technologies may depend on the website's features and settings. You can manage or restrict cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.
Where required by applicable law, appropriate information and consent options will be provided for cookies and similar technologies.
6. Data Retention and Security
Customer order information may be retained for as long as reasonably necessary to manage purchases, maintain transaction records, provide customer support, and comply with applicable legal obligations.
Our digital products are delivered electronically following successful payment. Order and transaction records may be retained separately from the digital files to support order management and customer enquiries.
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Personal information may be retained for longer where required by law or where necessary to resolve disputes and maintain legitimate business records.
7. Your Privacy Requests
You may contact us to ask about personal information associated with your orders, or to request correction or deletion where applicable law provides that right.
8. International Processing
Our website serves customers in different countries. When customers place orders, their information may be processed by the service providers involved in operating the website, processing payments, and delivering digital products. These providers may process information in different countries, subject to applicable legal requirements.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, business practices or legal requirements. The revised policy will be published on this page with an updated date.
10. Contact
For questions or requests concerning this Privacy Policy, please contact:
Sachin Sen
Website: www.sachinsen.com
Email: sachinsen611@gmail.com